Telecom Technology Stack – Part 2 Strategy ( Oracle Stack + CRM for ARPU)

Part 1 read: https://sandyclassic.wordpress.com/2013/10/26/telecom-technology-stack/
The Enhanced Telecom Operation Map in short e-TOM does gives complete landsacpe of software products used by a Telecom Vendor.
EtomLevel0                                              Level Zero e-TOM software landscape.
More detail : read previous blog
Complementary read: http://en.wikipedia.org/wiki/Enhanced_Telecom_Operations_Map
Two major category its is divided into are Operational support software OSS and BSS Business support software. (Read Last article for more detail)
https://sandyclassic.wordpress.com/2013/10/26/telecom-technology-stack/
Oracle has been trying to build a complete stack of OSS and BSS bundled into one product offering by acquiring company like acquisition of Portal in 2006 for billing acquisition of
http://en.wikipedia.org/wiki/Portal_Software
Covergin : Telecom Service Borker
Oracle Communication Stack                                   Oracle Communication Stack
Watch complete list of acquisitions:
http://en.wikipedia.org/wiki/List_of_acquisitions_by_Oracle
Software Based Communication Stack is also being defined by Open Management Group OMG which maintains specifications for UML, CORBA (http://www.omg.org/spec/CORBA/) and other IDL . Can read Complete list of Specification maintained by OMG at http://www.omg.org/spec/
In OSS Activation and in BSS mediation,Billing are most important components.
Want to be Profitable focus on CRM Analytics:
Telecom services Company profitability is dependent on:
These days to mantain Good ARPU (Average Revenue per User) , CRM is most critical.
As tailoring of plans and greater understanding of consumer behaviour can be achieved By studying Data of customer inside CRM.
CRM Customer Relationship management Software were first set of ERP module Which Went trough reversal in Approach. While in ERP an ERP analyst feeds data of customer (high probability of data errors) in CRM its self service Automation. CRM provided user itself access to forms were data can be entered.
Do you remember When you take vodaphone card seller tells you do not forgot to enter your details in portal you will get extra top-up free. its same self service automation which generates forms and take data to CRM system.So not only less work on data entry and thus errors , wrong bills sometimes due to that Also Wrong targeted offering by vendors which defeats the purpose itself. So CRM is very crucial.

Changes in CRM ecosystem?
CRM were first set of software to embrace open source with products like SugarCRM based on PHP and LAMP technology. Why?
Reasoning: CRM is one set of ERP module which is required by not only small scale vendor , but also SMB (small and medium sector enterprises) as well Large vendors. Usually unlike other modules like we say SAP financials (it was hard earlier for small vendor not only to purchase but many of its sub module will remain redundant or Such details are not required by SME vendors). So Many applications vendor started adding feature for SME CRM requirements. From this born out SugarCRM completely PHP based.

Siebel dominated CRM market as focused vendor for Only CRM not other  module.
Highly customizable like ERP and integrated with products for data management like informatica, data stage , BI Business Objects or Sieble for reporting.

CRM were first set of software to enter into cloud why?
precisely same reason spelt out above. Also benefits of pay per use is more for small vendor turning its capital Expenditure CAPEX into operating Expenditure OPEX.
For SME also CAPEX to OPEX make more sense rather than blocking money in Expensive software buying , maintenance and implementation.
Cloud based SalesForce CRM was Hot technology in cloud made perfect sense last 3-4 yrs.
To That Extent that one of oracle develop conference did had inaugural address from Salesforce CEO Marc Benioff.
See this News: http://www.salesforce.com/ca/company/news-press/press-releases/2010/09/100913.jsp

The Presence in Every Basket Strategy
But in next 2011 conference since cloud tech was hot this was matter of speculations Whether  Marc Benioff will speak or not? in Oracle Develop. Any how Ellison had investment in both the companies.It was like P&G marketing strategy.
If you are high income group I have soap X for you.
if you are medium income group I have soap Y for you.
if you are low income group I have soap Z for you.
So Every segment was coverded.
Oracle Already present in non-cloud CRM by Oracle CRM and acquisition Oracle peoplesoft CRM, Oracle Siebel CRM had invesment in Cloud CRM Salesforce CRM.
CRM Analytics
CRM data which is most crucial is Churn Analysis will show where customer is moving.
Showing Number of customer moving out of particular plan can help in improving retention in plan or improve plan.You can find which assets are moving by turnover ratios and offer discounts on not moving to monetise assets holding up money circulation.
Market basket analysis will show the Number of baskets in which customer can be grouped use this for targeted plan for each group/basket.Segmenting depends on number of variable related to consumer and market conditions like inflection point. Using analytic we can simulate to test hypothesis, variance, trends, Extrapolate data based on induced conditions, predictive analytics can further refine trends and predict success factors.

Building career: Every unrelated course is important – practical Example.

As some great men said: “Bad Man quarrel with his tools”. Educational courses are one set of tools available to mankind.
Steve Jobs lecture to Stanford:

Connecting the Dots……………………………..
Where When he was not able to pay for University fees so he could attend only 1 class so he enrolled in calligraphy course Which he had interest but not knew where it would come to use? university had best calligraphy courses.
So He says in later part of his life after 10 yrs it became clear why god made him attend that course of calligraphy When he was creating Fonts for Macintosh all those come to use.
And “Macintosh would never had typography with multiple typefaces and propotionally space fonts”. -Steave Jobs (listen video above)

Today When I was watching WEF debate Tony Blair made one statement which is quite true but said surprising sarcastically.
He says important thing is “to learn new thing everyday even when piece of information may not be practical use to you rest of your life.” -Tony Blair
Go To last of this video:
http://www.youtube.com/watch?v=WHhcl6TWZB4 1:19:09 minute.
—————————————————————————————
This is credible proof that whatever you learn comes to use one day.
Now I quote Some Examples from what I experienced.
Instance 1:
Extra Course in Operation Research Gave me first Software job:

Strategy: Differentiate or Die.
Curosity to know details of Operation Research along with my Masters in Computer Application. Most people in my class used to joke Why you need this course?
Even my cousin who was in Software at that time worked 5 yrs said same thing to my parents and complained its useless tell him to get out of that course and concentrate on MCA.
————–But I never did infact my strategy was actually correct in testing time of recession. Having read many Case Studies : I knew “Differentiate or Die”.
When I floated My resume?
within 15 days I got call : there urgent need for software developer with Operation Research OR Knowledge. And OR was critical for them they needed person who can test OR algorithms for Warehouse management software. This was company having offices in New zealand and USA. In Company in India development and testing of there product used to happen. This product was used in 160+ countries by FMCG majors Nestle and P&G.
Instance 2:
Six Sigma Green belt:
I enrolled in six sigma green belt certification in year 2006 on my own. But it was not getting used anywhere But On day When I was working for Clinical Research largest company Quantiles Transnational. They were looking at better ways to mange there studies of drugs. Each Study was organized as project. There I could related and suggest using Six Sigma how to improve processes in year 2008.
– year 2013: MS final project also I did  applied this six sigma known to complete the modelling of Wireless sensor network communication pattern. using LCL/UCL process control methodology.
Instance #3: Yoga for health
I can quote many instances like Naturopathy and yoga courses which I took as along with college graduation later even taught these to many people helped me to stablize and maintain patience also re-leaving stress build up.
Instance #4 Mathematical Modelling.
2013
while doing MS in network and information security. I enrolled in many coursera courses one of them was on mathematical modelling.
My Six months project on Wireless Sensor Network Modelling
would be in difficult shape had I not enrolled in this Mathematical modelling course.
Infact it gave me more knowledge then any full time stuff.
Finally: Everything is useful if you can connect the dots.
“The bad man quarrel with his tools. Good man Connect Dots…………………”.
By Good here mean people with common sense. We cannot compare with Great people who have extra-ordinary vision only we can have at least common sense.

Google Finally Has a NEST to Hatch Internet of Things

Google Recent Acquisition of NEST which make Thermostat and Smoke detectors.
Very intelligent Decision:
As These are devices/Things which is present in almost every home. Once These are Enabled for Internet of Things (IoT). The Market can be quickly reached compared to new devices to penetrate consumer Homes.
As Other products it can correlate data with Gmail, social network , search and other data stored in data centre. AI/Machine Learning algorithm can be run over it to understand Consumer Behaviour , consumer Psychology.
New inputs room temperature, city temperature, room lights, intensity of lights to Algorithm can Achieve better targeting of advertisements and other meta data understanding.
Then There are IoT using IPV6.
Read:
1. https://sandyclassic.wordpress.com/2013/10/30/internet-of-things-iot-step-by-step-approach/
2. https://sandyclassic.wordpress.com/2014/01/08/the-owl-in-semantic-web-and-internet-of-things-iot/

Cyber Coolie of Modern World: Software Economics

Outsourcing :
Makes Companies 7 times more profitable and creates 3.5 times more local jobs
Most People Indian/Chinese/ IT companies work at 1/10 cost and Make products of Developed world competitive in International Market. Let us see how?
Suppose a product Cost 100 dollar/Euro.
If any modification on Software worked in Euro-zone or US
then it cost suppose 30 Euro/dollar.
Total Cost becomes : 130 Euro /dollar
But if done in third world it cost just: 5 Euro. Then Cost is 105 Euro.
suppose its sold at 140 Euro. Selling Price
Now By outsourcing company profit is 35 Euro/dollar
while Not outsourced profit: 10 Euro.
Ratio of Profit Outsourced:Not Outsourced 1:3.5  or 2:7..
Now Money saved can be used creates more employment in Developed world.
For Each job outsourced it can create 3.5 times more job in local market. As you can see job Euro job cost 10 while saving in outsourcing was 35. for 35/10 number of jobs created locally.
This is More related to software. But look at some more details Even developing countries also buys those product since the product become affordable to them. Thus increasing sales many fold. So actual Effect many be 6 to 7 times more local jobs.
What developed world needs to move more on top of it to Earn more revenue.
See here developed world Earned 35 Euro but developing world 5 Euro.
So For Each Unit sold developed world Earn 7 times more money then the country where it is outsourced.
Why I say Cyber Coolie?
1. Developing
 world not only earn 1/7 revenue But Also looses it grip on Local Product market. As those product take market. So Developed world has 7 times more Revenue
2. Product development capability of local market is permanently Killed. Since most workforce gets diverted to either Outsourcing provider or Captive Centre due to Dollar or Euro Vs rupee/yuan Cost arbitrage. As Starting Salary in these jobs due to arbitrage looks very high compared with startup which initially start selling in local market.
3. Third Most important These Jobs are Just Contract dependent. As Parent company takes can shift these jobs to any other country any time. Let suppose 20% contract given to some other country means 20% jobs gone at once.As these are contract based Jobs.
So To whose benefit the Job serve.(Developed World)
Think A software Company wins a Contract. Of course with Every contract the learnings company keep moving up the value chain. But more up the value chain it moves more benefits to developed world by same calculation given above. As profit difference in higher value chain products would be large. So More Outsourcing Higher value chain mean more Revenue for MNC and more Jobs for local Market.
Calculation:
suppose High value chain Commands 50% more premium. Then Every Ration will increase by 50%. So 3.5 times more revenue becomes. 3.5+1.75=5.25 times more revenue
and 7+3.5= 10.5 times more local jobs for high value jobs.

– From the Pen of Cyber Coolie

Near Field communication NFC as next wave of technology among many contenders? What you should know about it?

NFC near field communication technologies usage in Mobile world in not a new buzz now. Its has been there last

Mobile Money, Mobile

ATM alternate small money transaction

Ticketing: Air/train/concert/sports or any kind.

Access Systems: College/University access Card, NFC posters

What makes NFC hot is its range? interestingly its just 10cm range which unlike other teach looking for more range here lesser range makes it more interesting.

Take a case as example: Think suppose you have a ticket saved into a chip which can transmit data wirelessly to reader..Now if we use Bluetooth : it can read from 10 meter..so moment someone is near to 10 cm to out door of railway station ..it will open door..moreover till he covers this distance it will remain open.. Moreover many people around means door will remain open always…off course that can be controlled programmatically but this is where NFC comes Exactly untill u bring in near to 10 cm range gate will not open.. So automatically tail-gating can reduced….

This precise 10 cm range which makes it interesting and hot…

Components of NFC:

Wireless tag: Active/passive: a small chip surrounded by magnetic coil so when and Electromagnetic waves producing device like Mobile comes closer it generates current and energy enough to power chip attached which can be used to store program,data (text, url, etc.) .

Samsung TecTile target smart Tag market but no vendor supporting it currently:
Samsung with Galaxy S3 launched tech tile coil small tag at rate 3 dollar per tag. But as we tec tiles supported MiFARE chips which non of other vendor like Microsoft, Google Nexus , Blackberry etc does not support only Galaxy S4 have support for it..

But Non MiFARE chip tech based NFC tech on Mobile is supported by most vendors.
other TAG like
samsung_tectiles-2

Look at top NFC running projects map across the world:    click on country an city to know more details of number of NFC projects running in your city/country… (feel sad: only 1 in India :< 😦 ) , 1 in Ireland, 5 in London city alone http://nfctimes.com/nfc-projects
r
ead more details on the link above.

One Project looked interesting to me was : http://www.nfcworld.com/2013/11/27/327121/diamond-circle-turn-nfc-tags-bitcoin-wallets

NFC tags are much widely used across chipset and tag vendor giving fillip to OpenNFC. visit(http://open-nfc.org/wp/).

customize NFC using
1. Besides NFC Adapter available within Andriod API (http://developer.android.com/guide/topics/connectivity/nfc/index.html)
2. Windows Mobile (latest acquisition Nokia’s Lumia NFC API visit: http://developer.nokia.com/Develop/NFC/),
3. Blackberry NFC API http://docs.blackberry.com/en/developers/deliverables/34480/Near_Field_Communication_1631111_11.jsp
4
. Motorolla NFC API: http://video.motorolasolutions.com/video.aspx/near-field-communication-with-rhodes-motorola-rhomobile-suite-demo/1812212486001/page=8

The data Exchange Format NFC Data Exchange Format (NDEF) introduced here in :
http://developer.nokia.com/Community/Wiki/Understanding_NFC_Data_Exchange_Format_(NDEF)_messages
In short NDEF message have NDEF record and payload. Start header bit MB message begin and End at ME message End.IL is identification CF chunked fragment and Type field defined in RTD specifications TNF.

Competing NFC technologies:
QRCodes:
use optical not electromagmatic field.
iButton:
unlike NFC contactless is contact technology.
Touch a Tag:
RFID based Tag.

Top sites to learn more about NFC:

TinyOS on Ubuntu 12.04 virtual box latest

Following Image in help site should be updated.

http://tinyos.stanford.edu/tinyos-wiki/index.php/Installing_XubunTOS_(with_TinyOS_from_tp-freeforall/prod_repository)_in_VirtualBox.
its deficient in following packages and still after that also not list not working
following packages missing
after comparing packages installed in working tinyos image and this image.
tinyos-2.1.0                         2.1.0-20090326
ii  tinyos-base                          2.1-20080806
ii  tinyos-required-all                  2.1-20090326
ii  tinyos-required-avr                  2.1-20090326
ii  tinyos-required-msp430
——————————————————————————————-

Follow these step as many packages are missing:
check package list $dpkg –list | grep tiny
We need to update all packages of Distribution to latest for this:
Step l : change the repository to point to latest.  edit using any editor gedit or nano               $/etc/apt/sources.list
add these lines after few steps you can follow as desribed in blog below:
#tinyOS

deb http://tinyos.stanford.edu/tinyos/dists/ubuntu lucid main

deb http://tinyos.stanford.edu/tinyos/dists/ubuntu maverick main

deb http://tinyos.stanford.edu/tinyos/dists/ubuntu natty main
Step 2: Update all packages of tinyos
$sudo apt-get update
step 3: install tinyos package
$sudo apt-get install tinyos
Step 4: $sudo apt-get install tinyos-2.1.2
You can use these instruction for fresh installation but since image is deficient in the packages you can use these you can follow these steps

http://norbertobarrocablog.wordpress.com/2012/12/19/how-to-install-tinyos-2-1-2-on-ubuntu-12-04/

Additionally here if motelist is failing due to some malware or virus trying to umount your devices list you can follow these instruction. or there may be other reason as well.
https://sandyclassic.wordpress.com/2013/10/25/on-tinyos-if-motelist-is-not-working/

BPM and its influence on Cloud: Infrastructure as service

Cisco, Microsoft and Neapp Jointly produced a system called opalis (Workflow) in 2012.

Data centre System process interactions can be configured depending on user need on Opalis and rules can be set up for those interactions. Read previous blog more about BPM and internet of things:

https://sandyclassic.wordpress.com/2013/10/06/bpm-bpel-and-internet-of-things/
Opalis, Which essentially provide a workflow to dynamically create,monitor,deploy a Machine instance , allocate OS instance, (just like in Nebula, or Eucalyptus ) and User also can request (specific machine with RAM, CPU, storage space).
Microsoft provide all OS /software instance, Neapp provide SAN or and storage required on , Cisco provide Server , Nexus switches boxes.
http://technet.microsoft.com/en-us/systemcenter/hh913943.aspx
I
ts integrated with Microsoft SCMM System centre Manager (used to creating private cloud on Microsoft technologies and a single User Interface to administer whole
Orchestration are discussed in previous blog in case of opalis its architecture llooks like this
opalis_orchestrationRead: http://technet.microsoft.com/en-gb/library/hh420377.aspx
Read: opalis blog
http://blogs.technet.com/b/opalis/

Read: http://contoso.se/blog/?p=1665

If all exist then they can be configured using BPM workflow of opalis for a user.