Corporate Games People Play: Manage Project Politics (Power/interest) Quadrant

One of the Tools which is very much used for Stakeholder Analysis during Project Management initiation phase.
Power/Interest Quadrant:

In  a project PM is one with Power and Well Interest on what/how/when/who/where things to implemented.
It’s perfected By 5 Why Question Philosophy? Ask Why five times..
Zachman gave what/how/when/who/where list which can be used to understand implement problem in any domain.

While doing a work of Program Manager Where multiple clients were implement different software.
We had to Start Data migration and Analytcs Stream of work Started. It was Downstream System.
There was a team doing requirement Gathering along with me. The Project Charter Which was made for our stream of work had incomplete RACI matrix (R) Responsibility, (A) Assignment, (C)Consent, (I) Informed).
Only just department names and Phone numbers.
I was really surprised at client where 10 different Teams are working how it is suffice?
Tomorrow a team needs to decide a from (Existing System A) manager which is modified in New System A.
(To be)For New System A (Component Treasury) How Will person know Who are Stakholders which needs to be (R) Responsible, (A) Assiged, (C)Consented, (I) Informed.
Which you can Find out from Power/Interest Quadrant So I prepared it..
But there were multiple signoff Activities So i improved on RACI to include RACI+S. (Sign Off).

I was assigned as Sr Project Manager in The Role. 5-7 people were positioned around me whose task was to say no to every yes I make. Or get Everything from me and then start negating me.
All throughout my life I never restricted myself of sharing something because normally people do not tel everything like they say ” Cat taught lion everything but did not taught how to climb trees” hence was able to outcast lion in climbing trees.

But In my case since I am learning So diverse Skills right from childhood learning everything which I know its almost doing 5 Phds…
So I was sure they will not be able to do it.. Everytime they say No and make noises..If i utter 1 sentence all are silent why?
Psychologically: Because it was very important for them…
Sure I will never say useless stuff. Why? I have so many things to do in life that I cannot afford time.
See ( 9 hours office work + 2 hours commuting + 1 hours home activity (Eating/bathing/etc)+6 hours sleep= 18 hrs.
Left with 6 hours.. 1 hour home+friends,
out of 5 hours: 2.5 hours to blog and 2.5 hours to courses.. Every month I have Target of 6 courses.. almost 1.5 course per week.
always I try to increase what I write, Review for journal, Create video content, do more courses to find missing links..

Always connecting the dots…

Last 20 yrs in IT. Almost earlier 5-6 hrs used to go in learning.. 0.5 day of learning each day beside work.
20 yrs X 0.5 day X 300 days year..There was off for work..but learning continued on week ends or holidays as well.
Post Masters 3000 days of learning accumulated. How can people pick up say 1 month had only 30 days..

year has 300 days max.. IT will take 10 years break to do that..

So I was sure I try to share maximum. Now out of all I learned only 10% become relevant in that case but that too is 300 days atleast.
How Can people do it in say six months its impossible. you have to do something unnatural to do it otherwise its not possible.
That’s reason I become so much excited to tell because I have so much to tell on Topics..
And flow is important if i get obstructed I may forget something which I tell from Management 2 degrees, 600 cases studied, Law 1 degree, economics (MBA/MA), IT (5 degrees each had totally different subjects), finance(subject in 4 degree program )100+ MOOCs, then 40 Certification (Each certification 500 question=500 page book means 20,000 pages or 40 books).
Then Diversity I have seen languages English, french,  Pahadi, Punjabi, gujarati, telgu, kanad,tamil, bengla, marathi.
37 cities, almost now 2 continents. By courses 6 continents. 10+ sports played, 3 martial art forms, adventure sports..

I can say only missing aspect I see is medicine of which coincidently I have diploma in naturopathy.

see latest i added up in just last 7 days..Certification on Smart City.Smart City Certificate


So I had good amount of exposure and knowledge from 400+ courses all different to implement.
Everytime I am adding up. Next year it would be atleast around 450 courses …

1 course a day it will still take more than year.. all of which are 3-6 months courses.

When you tell to people there faults they become unhappy but u should find polite way out.
May be like: Just drop a mail without telling what it about for knowledge sharing that about techniques..

But what to do When people say: Do not send un-necessary mails..

Unfortunate Part:

Sometimes you have Things like I got dengu while on project hospitalized for 4 days. Doctor told its not over but office politics makes you report to work while on dengu. (constant vomiting Doc certs).

But despite fact I was very happy and reporting to work daily.. They other Thing Came they did not give computer to you to work on..
Its like cutting tree for a wood cutter without axe. (you can n’t do anything..)
To add to misery I was told There is team ask them with respect again and again after having approved ticket…
Go there physically and request them…
Add to that: place is 30 kms away it takes 2 hours in busy traffic to reach train..
Computer distribution centre starts work at 9.30 but actually present only by 10.00 u reach there as well same time it will take 30 minutes from queue they have..
Then answer comes right now there is no system.. you cannot bring you own personal laptop there because it has to encrypted.

Solution: Writing Mobile. My whole work was on Mobile…

Only thing when I was struck analysis of data..because u cannot fit database into mobile… That is when you had to shuttle between 2 offices 2 hours away..
If computer distribution centre takes 30 minutes in queue and 30 mins in then 2 hours drive..
Its MATHS Question now: What time would you reach at client?
It’s not hard for 5th grade its : 9 am + 1+2=12 pm only right…
But it’s not very easy to convince Post graduates because there mind is already filled with bais.

Only 1 week wasted between 2 office you got laptop..its information age.. at speed of light information can come but not laptop.. ( I actually do not agree with sentiments though here) will you.. its upto you…

Work had 4 bozoes looking at you nay sayers.. I thought its good excercise because its 6th Thinking hat of Robert De bono the devil’s advocate.. But I see 4 thinking hat missing.. No problem..
Every Problem is opportunity until you recognize it…
So I took it.. Let them say what ever they want to say at end tell them what you mean by that… So they understand what they were doing blabbering in meeting with customers… Many customers actually agree…

In India that decision sometimes goes to from where you are comming (Please read this care fully )
Normally people say: I can understand from where you are comming.. (meaning what subject areas u reffered to mean that)
But here it means Which region of india you are comming…
So he can make judgement based on similarity of region == similarity of thoughts…
Do you agree with that? its hard for me… bozoos and intelligent people are equally distributed across regions..
better one: Take his idea then say he did not said that or not let him speak…

But you know: “Cavaet Emptor” as they call in law.. and insurance it means: “Buyer beware” about what you are buying.

Amazing Working as Architect or individual contributor Role specially when you are targeted from people higher in hierarchy
See Normally Architect is Techncally solid but holds least power since no one reports to him.
which leaves you easy target for abuse. You cannot even push your solutions if Project managers groups people around you.

For services Companies at most place due to competitive bidding time for creative work is less. Its true some people have more time some have less or 15% workforce is on bench all the time.
Here is very interesting video for people to look at :

So There is same Task all people same input. I was promissed on mail Sr Project Manager Job at wipro Infotech before joining but inside company they have not given even single people reporting to me.
When its first few months they said we will tell u later..amazing…
Even Legally valid proof on mail of Sr Project manager Position does not deter ..As inside company I was tagged Consultant.
First project SAS Admin Work.
Second project almost 60 kms away at new city, new office small office with almost no comutation facility and work was on Foxpro To SQL server..
Hearing that I request three time I am big data, Analytics, Cloud guy Why the hell I will work in remote location for a client which has only city presence..
Client had Only 1 Office it is not even enterprise wide implementation.. commute to place 60 kms away on crowed train with almost 600 people in one compartment..
Given No choice…
Rude Abusive Influence Manager:
When I asked that I was promised project manager role my manager Told me. Why you are not fulfilling the promise of job description ?
Answer I got its like that you cann’t do anything take whatever given to you. If you find anything bad you can go and complain no one will listen. I was told even international certification not usefull…

Rationalistic narrow Thinking:
I had gr8 realtion with people around client was specially pickedup as such client had no office outside maharashtra.
I have lot of good marathi friends but at client all people like grew up together in same department.

Wipro one manger Shishir misbeaved One day: saying
“I will tell gaurds to throw you out of office”. I asked why he making such noise in open office..
Answer : I got complain anywhere there would not be anyone listen to you.

Colluded Private gaurd:
Next day when I went out in evening  for tea to ease of new joinee from andhra
at client office after Project Manager “Paltekar” instructed private security guard not to enter inside client office.
I was amazed both of us were stopped and told : Its 1600 hours office closed go home.
We replied our goods are inside and we went just for tea whole team is working inside.
Reply came not allowed..

Both of us were amazed at why such Games they are playing.. Then we asked what is problem see id given to us by you let us in but still gaurd was admant as if somebody instructed him personally to stop us from work physically.

We showed cards, asked private gaurd to have conference call with people inside but they would not listen.
After 1 hour he allowed inside. reaching inside I told incident to project Manager.
But Manager had already instructed security staff instead of taking my side and protecting me on unexpected behaviour Paltekar actually sided with client.
Next day I was asked to head security another Marathi Guy..Mr kulkarni..
Form My history I could recognize guy Abhishek Kulkarni in Ireland used gorup of student at Ireland to abuse me on social media during time of Congress government here.. I told him that if I complain then action can be taken against you..

Here This different guy Mr Kulkarni started talk with threatening me That you know our power we can frisk you.
Even Give bad comment and End your career But I asked hime incident happen in front camera of local department why he is not revising its video to see whose problem it is. He started loudly threatening we are told to just passively listen t him..
Next day there was another security officer I had good relation he was from haryana.
But I had flavour abuse of power for no region by one officer from maharastra while good treatment with from haryana next day.
Which highly speaks about that project manager hailing from same region colluded with security guy to create this incident..
This was my first brush with how low people can go and creatively add abusive power to abuse you.

I complained behaviour to third party ombudsmen by wipro policy but instead they made behaviour case against me.
Even Ombudsmen started working with project Manager..
There were three clear points>
#1 promissed Sr Project Manager not delivered no reporting.
#2 verbal abuse by Mr Shishir
#3 There were tow guys not even project manager but facilated to become one..while I had 5 yrs credentials all ignored..
Is this Character of people from Mumbai? But not everyone is smae.
#4 Abusive behaviour of private local security gaurd
#5 project change request was rejected giving me reason that everything will be routed through project manager…

Amazing we have 30 million cases pending in court its very costly process for small employee to fight with people assigned as project manager put cases it will keep running for years and drain money..
AMAZINGLY WE CALL DEMOCRACY…but look at this abuse… To coverup they started even telling we can involve big guys if you complain..So no help… where is democracy for poor people like me 300 million private workforce mostly its like that situation..

Look for government employee there are unions, government to support who support private employee it entirely at mercy of his boss which incident can be abusive and bullying.. Even blue collar worker can n’t even fight verbally or physically because he will not get employment..
Last 17 yrs working in private sector I realized there is no one to help private employee there should be Godfather for you in industry ..Its like are we really working for Mafia where we need godfathers to stand equitable right to work and fair treatment fundamental right.
Despite Search for Godfather may continue.. I am Still took steps to train employees at wipro and filling patents.

Despite This I continued won patent competition and given free training to Wipro employees on CISA for first time.

My Program Management path: 2.5 yrs in PM Academics + 96(8 yrs) months PM Experience


My domain coverage of Project/Program Management



Product Management:
Project Manager            :

Daku bell and McKitchen healthy breakfast….

The Daku Bell and McKictchen Food Chain
The Taco bell just as bell runs everyone has to come to table for breakfast.
So if there was name called Daku bell. Daku (dacoit) bell as soon as bell run u have to be in breakfast Line.
The Healthy Mckitchen Knowledge is power
And there is MacDonald then there can be McKitchen Chain Which is selling healthy well re-searched food for breakfast .. you know like Mac OS this one is crafted in design for perfection to morning breakfast goers..

The Mckitchen Food Chain has institutionalised knowledge on morning breakfast.
As they say; “Breakfast like a king”. The Mckitchen knowledge is very important to decide which body part breakfast should target in morning. All organs are body are like hay stack so many objects come up but where to focus is decided by McKitchen there i no reason why Mckitchen range will not grow?
A day in McKitchen Food Resturant :
Mckitchen starts with daku bell in morning when everyone hears restaurant is called mess sometimes is up for breakfast.

The highly specialized knowledge @McKitchen
McKitchen is specialized in deciding higher level issues requiring urgent focus on your body requirements for nutrients. The knowledge is so refined that its considered almost an arbitrator on subject to decide instantly which nutrients to take up for review and which one not? But due to lot of thought which goes behind might be possible that decider has to take 20 days intensive process of deciding the case in background. But once its up for arbitration its quickly decided for review.
Nutrient Review process Real Time last resort
You cannot ignore your body requirements can you? The review would help you set
Human body requirement for protein, mineral, vitamin and amino acids are quite well known but do you have personalized recommendation done in quick time?
Of The Nutrient review application that is where McKitchen specialized that’s why morning Daku bell everyone comes running there for personalized nutrient requirements for review of there already graded nutrient requirement list.

This is not a easy Task by any one’s imagination because dynamic nature of human physiology. The review is painful exercise for everyone if requires careful calibration of requirements of person concerned.
The Practical Situation
But practical consideration is if there are enough people requiring only one kind of mineral then inventory will be empty soon for particular so there has to balance the rule has calibrated number of inventory fill up (reorder level). So ingredient in demand are relatively high in ratio in inventory and there Re-order level is adjusted hence.
Now there is conflict of interest between supplier , operation managers , Nutrition grader and the nutrient Arbitrator for you ‘The McKitchen’.
the nutrient grading decides your future success.

Do Executive MBA for Free how? Free online courses, Top MOOC sites:part 1

With The Explosion of Educational Website offering plethora of online courses.
Where you are getting power to choose courses from very diverse set often diverse location across the world sitting right back at you home.
Category of courses:
1. Yet you can feel the rigour of full time courses ,
2. sometimes more rigrous program than full time can be planned,
3. Highly specialized courses which cannot be run in campus for lack of student strength at one location of campus. Kind of work requiring my be post PHD work..
What I mean to say so specilized that even masters level people cannot understand their utility only may be PHD or POST PHD of that subject scattered around the world can appreciate the content.(hence only fe numbered people are willing to join in world and collaborate)
4. Fade of just basic courses will phase out soon. Although they are also important but in long run site which move the value chain to run specialisation which cannot be run in full time mode are going to attract more people.
Here are List of Sites offering Online courses under MOOC:

Why Diversity important from sociology, management to healthcare

Diversity in Management: Brings differentiation in product offering.
Diversity in Social Science: Brings Stability and Wholesome view of social paradigm hence sustainability in long term.
Diversity in healthcare: Brings new comprehensive approach towards solving health issues like from pathology, physiology , to use other speciality and engineering speciality now like we see data science usage.
Diversity in Technology: In Tech domain diversity is more important than anything else like you see What brings disruptive innovations ? its complete new technology from ground up. First thing is cleaning slate of old technology with learning outcomes from old yet start fresh with new approach. Can diversity bring that ? you can answer urself.
Diversity Business process thinking implementation : Diversity approach can bring BPR Business process Re-engineering.

Telecom Technology Stack – Part 2 Strategy ( Oracle Stack + CRM for ARPU)

Part 1 read:
The Enhanced Telecom Operation Map in short e-TOM does gives complete landsacpe of software products used by a Telecom Vendor.
EtomLevel0                                              Level Zero e-TOM software landscape.
More detail : read previous blog
Complementary read:
Two major category its is divided into are Operational support software OSS and BSS Business support software. (Read Last article for more detail)
Oracle has been trying to build a complete stack of OSS and BSS bundled into one product offering by acquiring company like acquisition of Portal in 2006 for billing acquisition of
Covergin : Telecom Service Borker
Oracle Communication Stack                                   Oracle Communication Stack
Watch complete list of acquisitions:
Software Based Communication Stack is also being defined by Open Management Group OMG which maintains specifications for UML, CORBA ( and other IDL . Can read Complete list of Specification maintained by OMG at
In OSS Activation and in BSS mediation,Billing are most important components.
Want to be Profitable focus on CRM Analytics:
Telecom services Company profitability is dependent on:
These days to mantain Good ARPU (Average Revenue per User) , CRM is most critical.
As tailoring of plans and greater understanding of consumer behaviour can be achieved By studying Data of customer inside CRM.
CRM Customer Relationship management Software were first set of ERP module Which Went trough reversal in Approach. While in ERP an ERP analyst feeds data of customer (high probability of data errors) in CRM its self service Automation. CRM provided user itself access to forms were data can be entered.
Do you remember When you take vodaphone card seller tells you do not forgot to enter your details in portal you will get extra top-up free. its same self service automation which generates forms and take data to CRM system.So not only less work on data entry and thus errors , wrong bills sometimes due to that Also Wrong targeted offering by vendors which defeats the purpose itself. So CRM is very crucial.

Changes in CRM ecosystem?
CRM were first set of software to embrace open source with products like SugarCRM based on PHP and LAMP technology. Why?
Reasoning: CRM is one set of ERP module which is required by not only small scale vendor , but also SMB (small and medium sector enterprises) as well Large vendors. Usually unlike other modules like we say SAP financials (it was hard earlier for small vendor not only to purchase but many of its sub module will remain redundant or Such details are not required by SME vendors). So Many applications vendor started adding feature for SME CRM requirements. From this born out SugarCRM completely PHP based.

Siebel dominated CRM market as focused vendor for Only CRM not other  module.
Highly customizable like ERP and integrated with products for data management like informatica, data stage , BI Business Objects or Sieble for reporting.

CRM were first set of software to enter into cloud why?
precisely same reason spelt out above. Also benefits of pay per use is more for small vendor turning its capital Expenditure CAPEX into operating Expenditure OPEX.
For SME also CAPEX to OPEX make more sense rather than blocking money in Expensive software buying , maintenance and implementation.
Cloud based SalesForce CRM was Hot technology in cloud made perfect sense last 3-4 yrs.
To That Extent that one of oracle develop conference did had inaugural address from Salesforce CEO Marc Benioff.
See this News:

The Presence in Every Basket Strategy
But in next 2011 conference since cloud tech was hot this was matter of speculations Whether  Marc Benioff will speak or not? in Oracle Develop. Any how Ellison had investment in both the companies.It was like P&G marketing strategy.
If you are high income group I have soap X for you.
if you are medium income group I have soap Y for you.
if you are low income group I have soap Z for you.
So Every segment was coverded.
Oracle Already present in non-cloud CRM by Oracle CRM and acquisition Oracle peoplesoft CRM, Oracle Siebel CRM had invesment in Cloud CRM Salesforce CRM.
CRM Analytics
CRM data which is most crucial is Churn Analysis will show where customer is moving.
Showing Number of customer moving out of particular plan can help in improving retention in plan or improve plan.You can find which assets are moving by turnover ratios and offer discounts on not moving to monetise assets holding up money circulation.
Market basket analysis will show the Number of baskets in which customer can be grouped use this for targeted plan for each group/basket.Segmenting depends on number of variable related to consumer and market conditions like inflection point. Using analytic we can simulate to test hypothesis, variance, trends, Extrapolate data based on induced conditions, predictive analytics can further refine trends and predict success factors.

Check:Example Decision Making based on Famous Sayings/quotations my be wrong

For Everything Which Exist in World There is a saying for it or proverb for it.
But For any proverb there is Anti-proverb So Life’s important or unimportant decisions should not be based on Proverb but based on real-time decisions you face.
There is a saying “If you are right you should not worry anything.”
So fear/worry does not mean Actual fear/worry but it means possibility of not succeeding in idealistic way. In today’s world there is less scope for idealism due to conflict of interest but person has to take middle path and take all people along. You cannot make everyone happy there would be always a set of people unhappy and ready to drag you down.

Anti-proverb / opposite saying:
Saying “Straight Trees are cut first”.
Another way to understand this is :So if you are straight forward in your approach and may be not diplomatic about it may be you are first one to face wrath.
In the world of competition mediocrity is not a choice or 0ption. But there is conflict in market there exist space for Every category or segment of product now How do you decide which approach? Both are right based on circumstances or situations ?
Let me give one Example from Stock Market:
Boom period : In time of boom invest more on equity and take risk to garner more return.
Recessionary Times: In case of Bust period invest more in debt funds and take less risk because risky stock can give negative returns.
Uncertainty: In case of uncertainty you need to balance your portfolio other word Diverse your risk to multiple options Or in other words Follow Middle-path.
So There Exists Market for Everything as long as you able to make rational decisions.
The irr-rational behaviour may exists due ill-informed decisions, or lack of environmental knowledge or due to lack of knowledge itself or Unknown Unknown. Lack of environmental knowledge like sitting in Earth you cannot visualize what might be situation in Space?
You need to go through cycle of gravity and weightlessness.

Decision making:
Decisions should be based on hard facts or situations faced. The Abstract thinking of proverb cannot be considered an alternative unless its validated by situational parameters. Based on These parameter ranking which is nearest one should be chosen heuristically or on opposite based on measured metrics based rules/score. The nearness of the score justify decision or Risk taken based on situation involved.

Something Which is right for one person cannot be right for another person. Yet Sometimes Copycat does work? Some decisions perfected over period of wisdom can be taken as rule but yet there always a space where they can be improved or contrary view.
There nothing in world which is impossible Other world of saying is There is no rule which is ultimate there is always scope to Explore and find meanings.

Having said That Let me tell you a story.
One fine day There are 7 people happen to pass through a jungle. It was getting Night so the 7 people (1 old women, One young Businessmen, One trader, one soldier, one teacher , a doctor and a small child ) were passing by A large tree.
Suddenly it started raining and lighting started falling. After many lighting Strikes passed away. People started gossiping with each other. Suddenly there came a topic What is happening Today? Why is this lighting coming when we have no shelter Elsewhere?
Rumours Started spreading Fast among group That there is some person due to which lighting is falling on all of us. Solider telling its due to corrupt businessmen. Businessmen telling it due to corrupt bureaucracy where soldier was employed. Teacher telling its due to doctor who ill-treated patients. And doctor telling its due ill-equipped teacher harming students with half knowledge. Women telling its due to child who may be full of sin.
Then everyone started fighting and blaming each other.
Settlement Rule
To settle matter teacher suggested why not like we give punishment to students? We will take this one person out of this group and let him stand not protected by shed into the open for 5 minute if nothing happen then individual comes back.
The Fear
Because every one feared if lighting strikes due to one person on this tree then many other people who are innocent may get killed.
First They decided Soldier Will go because he may have killed many people in wars he fought. So they pushed soldier in open for 5 minute But nothing happened he returned safely. Everyone was surprised.
Then They all pushed Businessmen thinking corrupt but still he also surprised everyone and came back safely no lighting falling on him. God is not angry with him.
Then they pushed trader may be doing wrong trade due which is attracting wrath of God in form of lighting. But nothing happened in 5 minute.
They Doctor was sent thought was many patient who may have died complaint to god so god was sending emergency response in form of lighting.But he also survived.
Now its turn of Teacher as many people future depends on teacher may have destroyed many career. So he was pushed but nothing happened still.
Then Everyone though its The Women because child cannot be the culprit may be she is politician and its her trade to circulate lies and win votes or may be she is not morally right So She was pushed but nothing happened still.
Everyone Was really surprised So it is this small child Who has committed so much sins that lighting is threatening there purified lifes. So They were standing at crux to push this child to wild open fumes of god wrath and getting consumed by flurry of lighting into ashes.
No one was willing to push child but they decided for the interest of there family and themselves they need to push this child to lightening. So they pushed Child To open area.
As the Child walked into open immediately lighting Strikes.
The Reaction time was limited god’s willingness at test. And bodies turned to ashes. The lighting has fallen not on child but on Tree And 6 people were consumed. Only child survived. You know why?
Due to one child god was protecting all the lighting falling on tree as he has not committed any sins As soon as child walked out. God allowed lighting through tree to pass to rest of 6 bodies for there sins.
So What is Moral of Story? Scientific wisdom says no god Exist but still there is Cause and Effect there is Newton law of Equal opposite reaction. There is Some force controlling universe.The force does react only by testing its willingness and limits.